Privacy policy
Translation of the German original (version of 07.10.2026).
1) Introduction and contact details of the controller
1.1 We are pleased that you are visiting our website and thank you for your interest. In the following, we inform you about the handling of your personal data when using our website. Personal data are all data by which you can be personally identified.
1.2 The controller responsible for data processing on this website within the meaning of the General Data Protection Regulation (GDPR) is Florian Thiel, Florian Thiel Customs, Ziekowstraße 97, 13509 Berlin, Deutschland, Phone: 01712066191, E-mail: info@french-youngtimer-parts.de. The controller of personal data is the natural or legal person who, alone or jointly with others, determines the purposes and means of the processing of personal data.
2) Data collection when visiting our website
2.1 When our website is used merely for information purposes, i.e. if you do not register or otherwise transmit information to us, we only collect such data as your browser transmits to the page server (so-called “server log files”). When you access our website, we collect the following data, which are technically necessary for us to display the website to you:
- Our website visited
- Date and time at the moment of access
- Amount of data sent in bytes
- Source/reference from which you reached the page
- Browser used
- Operating system used
- IP address used (where applicable: in anonymised form)
The processing is carried out in accordance with Art. 6(1)(f) GDPR on the basis of our legitimate interest in improving the stability and functionality of our website. The data are not passed on or used in any other way. However, we reserve the right to check the server log files subsequently should there be concrete indications of unlawful use.
2.2 For security reasons and to protect the transmission of personal data and other confidential content (e.g. orders or enquiries to the controller), this website uses SSL or TLS encryption. You can recognise an encrypted connection by the character string “https://” and the lock symbol in your browser line.
3) Hosting & Content Delivery Network
3.1 Shopify
For the hosting of our website and the presentation of the page content, we use the system of the following provider: Shopify International Limited, Victoria Buildings, 2. Etage, 1-2 Haddington Road, Dublin 4, D04 XN32, Irland (“Shopify”)
Data are also transferred to: Shopify Inc., 150 Elgin St, Ottawa, ON K2P 1L4, Kanada
All data collected on our website are processed on the provider's servers. We have concluded a data processing agreement with the provider which ensures the protection of our site visitors' data and prohibits unauthorised disclosure to third parties.
In the event of data being transferred to Canada, an adequate level of data protection is guaranteed by an adequacy decision of the European Commission.
3.2 Cloudflare
We use a content delivery network of the following provider: Cloudflare Inc., 101 Townsend St. San Francisco, CA 94107, USA
This service enables us to deliver large media files such as graphics, page content or scripts more quickly via a network of regionally distributed servers. The processing is carried out to safeguard our legitimate interest in improving the stability and functionality of our website pursuant to Art. 6(1)(f) GDPR. We have concluded a data processing agreement with the provider which ensures the protection of our site visitors' data and prohibits unauthorised disclosure to third parties.
For data transfers to the USA, the provider has joined the EU-US Data Privacy Framework, which ensures compliance with the European level of data protection on the basis of an adequacy decision of the European Commission.
3.3 Fastly
We use a content delivery network of the following provider: Fastly Inc., 475 Brannan St. #300, San Francisco, CA 94107, USA
This service enables us to deliver large media files such as graphics, page content or scripts more quickly via a network of regionally distributed servers. The processing is carried out to safeguard our legitimate interest in improving the stability and functionality of our website pursuant to Art. 6(1)(f) GDPR. We have concluded a data processing agreement with the provider which ensures the protection of our site visitors' data and prohibits unauthorised disclosure to third parties.
For data transfers to the USA, the provider has joined the EU-US Data Privacy Framework, which ensures compliance with the European level of data protection on the basis of an adequacy decision of the European Commission.
4) Cookies
In order to make visiting our website attractive and to enable the use of certain functions, we use cookies, i.e. small text files that are stored on your end device. Some of these cookies are automatically deleted again after the browser is closed (so-called “session cookies”), while others remain on your end device for longer and enable page settings to be saved (so-called “persistent cookies”). In the latter case, you can find the storage period in the overview of the cookie settings of your web browser.
If personal data are also processed by individual cookies used by us, the processing is carried out either in accordance with Art. 6(1)(b) GDPR for the performance of the contract, in accordance with Art. 6(1)(a) GDPR in the event that consent has been given, or in accordance with Art. 6(1)(f) GDPR to safeguard our legitimate interests in the best possible functionality of the website and in a customer-friendly and effective design of the visit to the site.
You can set your browser so that you are informed about the setting of cookies and can decide individually whether to accept them, or can exclude the acceptance of cookies for certain cases or in general.
Please note that the functionality of our website may be limited if cookies are not accepted.
5) Contacting us
5.1 WhatsApp Business
You have the option of contacting us via the messaging service WhatsApp of WhatsApp Ireland Limited, Merrion Road, Dublin 4, D04 X2K5, Irland. For this purpose, we use the so-called “Business version” of WhatsApp.
If you contact us via WhatsApp in connection with a specific transaction (for example, an order that has been placed), we store and use the mobile phone number you use with WhatsApp and – if provided – your first name and surname in accordance with Art. 6(1)(b) GDPR in order to process and respond to your request. On the same legal basis, we may ask you via WhatsApp to provide further data (order number, customer number, address or e-mail address) in order to be able to assign your enquiry to a specific transaction.
If you use our WhatsApp contact for general enquiries (for example, about the range of services, availability or our website), we store and use the mobile phone number you use with WhatsApp and – if provided – your first name and surname in accordance with Art. 6(1)(f) GDPR on the basis of our legitimate interest in providing the requested information efficiently and promptly.
Your data are only ever used to respond to your request via WhatsApp. They are not passed on to third parties.
Please note that WhatsApp Business obtains access to the address book of the mobile device we use for this purpose and automatically transfers telephone numbers stored in the address book to a server of the parent company Meta Platforms Inc. in the USA. For the operation of our WhatsApp Business account, we use a mobile device in whose address book only the WhatsApp contact details of those users who have also contacted us via WhatsApp are stored.
This ensures that every person whose WhatsApp contact details are stored in our address book has already consented, in accordance with Art. 6(1)(a) GDPR, to the transmission of his or her WhatsApp telephone number from the address books of his or her chat contacts by accepting the WhatsApp terms of use when first using the app on his or her device. The transmission of data of users who do not use WhatsApp and/or have not contacted us via WhatsApp is excluded in this respect.
For the purpose and scope of the data collection and the further processing and use of the data by WhatsApp, as well as your rights in this regard and the setting options for protecting your privacy, please refer to WhatsApp's privacy notice: https://www.whatsapp.com/legal/?eea=1#privacy-policy
We have concluded a data processing agreement with the provider which protects the data of our site visitors and prohibits disclosure to third parties.
In the course of the processing described above, data may be transferred to servers of Meta Platforms Inc. in the USA.
For data transfers to the USA, the provider has joined the EU-US Data Privacy Framework, which ensures compliance with the European level of data protection on the basis of an adequacy decision of the European Commission.
5.2 When you contact us (e.g. via contact form or e-mail), personal data are processed – exclusively for the purpose of processing and responding to your request and only to the extent necessary for this.
The legal basis for the processing of these data is our legitimate interest in responding to your request pursuant to Art. 6(1)(f) GDPR. If your contact is aimed at a contract, the additional legal basis for the processing is Art. 6(1)(b) GDPR. Your data will be deleted if it can be inferred from the circumstances that the matter concerned has been conclusively clarified and provided that there are no statutory retention obligations to the contrary.
6) Data processing when opening a customer account
In accordance with Art. 6(1)(b) GDPR, personal data continue to be collected and processed to the extent necessary in each case if you provide them to us when opening a customer account. The data required for opening an account can be found in the input mask of the corresponding form on our website.
Your customer account can be deleted at any time; this can be done by sending a message to the address of the controller given above. After your customer account has been deleted, your data will be deleted provided that all contracts concluded via it have been fully performed, there are no statutory retention periods to the contrary and there is no continuing legitimate interest on our part in further storage.
7) Use of customer data for direct marketing
7.1 Subscription to our e-mail newsletter
If you subscribe to our e-mail newsletter, we will regularly send you information about our offers. The only mandatory information for sending the newsletter is your e-mail address. The provision of further data is voluntary and is used to be able to address you personally. For sending the newsletter, we use the so-called double opt-in procedure, which ensures that you will only receive newsletters once you have expressly confirmed to us your consent to receiving the newsletter by clicking on a verification link sent to the e-mail address provided.
By activating the confirmation link, you give us your consent to the use of your personal data in accordance with Art. 6(1)(a) GDPR. In doing so, we store your IP address as registered by the Internet service provider (ISP) as well as the date and time of the registration in order to be able to trace any possible misuse of your e-mail address at a later date. The data collected by us when you register for the newsletter are used strictly for the intended purpose.
You can unsubscribe from the newsletter at any time via the link provided for this purpose in the newsletter or by sending a corresponding message to the controller named at the beginning. After you have unsubscribed, your e-mail address will be deleted from our newsletter distribution list without undue delay, unless you have expressly consented to the further use of your data or we reserve the right to use data beyond this in a manner which is permitted by law and about which we inform you in this policy.
7.2 Klaviyo
Our e-mail newsletters and other promotional e-mail communications are sent via this provider: Klaviyo, Inc., 125 Summer St., Ste 600, Boston, MA 02110, USA
On the basis of our legitimate interest in effective and user-friendly e-mail marketing, we pass on the data you provided when registering to this provider pursuant to Art. 6(1)(f) GDPR so that the provider can carry out the sending of e-mails on our behalf.
Subject to your express consent pursuant to Art. 6(1)(a) GDPR, the provider also carries out a statistical evaluation of the success of e-mail campaigns by means of web beacons or tracking pixels in the e-mails sent, which can measure opening rates and specific interactions with the content of the newsletter. In the process, end device information (e.g. time of access, IP address, browser type and operating system) is also collected and evaluated, but is not merged with other data sets.
You can withdraw your consent to e-mail tracking at any time with effect for the future.
We have concluded a data processing agreement with the provider which protects the data of our site visitors and prohibits disclosure to third parties.
For data transfers to the USA, the provider has joined the EU-US Data Privacy Framework, which ensures compliance with the European level of data protection on the basis of an adequacy decision of the European Commission.
7.3 Product availability notification by e-mail
For items that are temporarily unavailable, you can register to receive product availability notifications by e-mail. In this case, we will send you a one-off message by e-mail about the availability of the item you have selected. The only mandatory information for sending this notification is your e-mail address. The provision of further data is voluntary and may be used to be able to address you personally. For sending the e-mails, we use the so-called double opt-in procedure, which ensures that you will only receive a notification once you have expressly confirmed to us your consent in this regard by clicking on a verification link sent to the e-mail address provided.
By activating the confirmation link, you give us your consent to the use of your personal data in accordance with Art. 6(1)(a) GDPR. In doing so, we store your IP address as registered by the Internet service provider (ISP) as well as the date and time of the registration in order to be able to trace any possible misuse of your e-mail address at a later date. The data collected by us when you register for our e-mail notification service on product availability are used strictly for the intended purpose.
You can unsubscribe from the availability notifications at any time by sending a corresponding message to the controller named at the beginning. After you have unsubscribed, your e-mail address will be deleted without undue delay from the distribution list we have set up for this purpose, unless you have expressly consented to the further use of your data or we reserve the right to use data beyond this in a manner which is permitted by law and about which we inform you in this policy.
7.4 Shopping basket reminders by e-mail
If you abandon your purchase with us before completing the order, you have the option of being reminded once by e-mail of the contents of your virtual shopping basket.
The only mandatory information for sending this reminder is your e-mail address. The provision of further data is voluntary and may be used to be able to address you personally. For sending the e-mails, we use the so-called double opt-in procedure, which ensures that you will only receive a notification once you have expressly confirmed to us your consent in this regard by clicking on a verification link sent to the e-mail address provided.
By activating the confirmation link, you give us your consent to the use of your personal data in accordance with Art. 6(1)(a) GDPR for the sending of a shopping basket reminder. In doing so, we store your IP address as registered by the Internet service provider (ISP) as well as the date and time of the registration in order to be able to trace any possible misuse of your e-mail address at a later date. The data collected by us when you register for our e-mail notification service are used strictly for the intended purpose.
You can unsubscribe from the shopping basket reminders at any time by sending a corresponding message to the controller named at the beginning. After you have unsubscribed, your e-mail address will be deleted without undue delay from the distribution list we have set up for this purpose, unless you have expressly consented to the further use of your data or we reserve the right to use data beyond this in a manner which is permitted by law and about which we inform you in this policy.
8) Data processing for order handling
8.1 Insofar as necessary for the performance of the contract for delivery and payment purposes, the personal data collected by us are passed on to the commissioned transport company and the commissioned credit institution in accordance with Art. 6(1)(b) GDPR.
If, on the basis of a corresponding contract, we owe you updates for goods with digital elements or for digital products, we process the contact data you provided when ordering in order to inform you personally within the scope of our statutory information obligations in accordance with Art. 6(1)(c) GDPR. In this context, your contact data are used strictly for the intended purpose of notifications about updates owed by us and are processed by us for this purpose only to the extent necessary for the respective information.
8.2 EasyDHL
For the preparation of shipping, we use the services of the following provider: 247APPS UG (haftungsbeschränkt), In der Goldgrube 28, 56073 Koblenz
In accordance with Art. 6(1)(b) GDPR, we transmit digital shipping labels with your delivery information from our order processing system to the provider exclusively for the purpose of processing your online order; the provider then sends these to our local printers in order to enable them to be printed. The data are only passed on to the extent that this is actually necessary for the processing.
8.3 Post & DHL Versand (offiziell)
For the preparation of shipping, we use the services of the following provider: Deutsche Post DHL Research And Innovation GmbH, Kurt-Schumacher-Str. 1, 53113 Bonn
In accordance with Art. 6(1)(b) GDPR, we transmit digital shipping labels with your delivery information from our order processing system to the provider exclusively for the purpose of processing your online order; the provider then sends these to our local printers in order to enable them to be printed. The data are only passed on to the extent that this is actually necessary for the processing.
8.4 Zoho
For order processing, we use the following provider: Zoho Corporation GmbH, Trinkausstr. 7, 40213 Düsseldorf, Deutschland
Name, address and, where applicable, further personal data are passed on to the provider in accordance with Art. 6(1)(b) GDPR for the purpose of processing the online order. Your data are only passed on to the extent that this is actually necessary for the processing of the order. The provider is also used for bookkeeping. For example, the provider processes incoming and outgoing invoices and, where applicable, also the bank transactions of our business in order to record invoices automatically, match them to the transactions and, from this, prepare the financial accounts in a partially automated process.
If personal data are also processed in this context, the processing is carried out in accordance with Art. 6(1)(f) GDPR on the basis of our legitimate interest in the efficient organisation and documentation of our business transactions.
8.5 Disclosure of personal data to shipping service providers
- Deutsche Post
We use the following provider as transport service provider: Deutsche Post AG, Charles-de-Gaulle-Straße 20, 53113 Bonn, Deutschland
We pass on your e-mail address and/or telephone number to the provider in accordance with Art. 6(1)(a) GDPR before delivery of the goods for the purpose of coordinating a delivery date or for the purpose of delivery notification, provided that you have given your express consent to this in the ordering process. Otherwise, for the purpose of delivery, we only pass on the name of the recipient and the delivery address to the provider in accordance with Art. 6(1)(b) GDPR. The data are only passed on to the extent that this is necessary for the delivery of the goods. In this case, prior coordination of the delivery date with the provider or delivery notification is not possible.
The consent can be withdrawn at any time with effect for the future vis-à-vis the controller named above or vis-à-vis the provider.
- DHL
We use the following provider as transport service provider: DHL Paket GmbH, Charles-de-Gaulle-Str. 20, 53113 Bonn, Deutschland
We pass on your e-mail address and/or telephone number to the provider in accordance with Art. 6(1)(a) GDPR before delivery of the goods for the purpose of coordinating a delivery date or for the purpose of delivery notification, provided that you have given your express consent to this in the ordering process. Otherwise, for the purpose of delivery, we only pass on the name of the recipient and the delivery address to the provider in accordance with Art. 6(1)(b) GDPR. The data are only passed on to the extent that this is necessary for the delivery of the goods. In this case, prior coordination of the delivery date with the provider or delivery notification is not possible.
The consent can be withdrawn at any time with effect for the future vis-à-vis the controller named above or vis-à-vis the provider.
- DPD
We use the following provider as transport service provider: DPD Deutschland GmbH, Wailandtstraße 1, 63741 Aschaffenburg, Deutschland
We pass on your e-mail address and/or telephone number to the provider in accordance with Art. 6(1)(a) GDPR before delivery of the goods for the purpose of coordinating a delivery date or for the purpose of delivery notification, provided that you have given your express consent to this in the ordering process. Otherwise, for the purpose of delivery, we only pass on the name of the recipient and the delivery address to the provider in accordance with Art. 6(1)(b) GDPR. The data are only passed on to the extent that this is necessary for the delivery of the goods. In this case, prior coordination of the delivery date with the provider or delivery notification is not possible.
The consent can be withdrawn at any time with effect for the future vis-à-vis the controller named above or vis-à-vis the provider.
- GLS
We use the following provider as transport service provider: General Logistics Systems Germany GmbH & Co. OHG, GLS Germany-Straße 1 – 7, 36286 Neuenstein, Deutschland
We pass on your e-mail address and/or telephone number to the provider in accordance with Art. 6(1)(a) GDPR before delivery of the goods for the purpose of coordinating a delivery date or for the purpose of delivery notification, provided that you have given your express consent to this in the ordering process. Otherwise, for the purpose of delivery, we only pass on the name of the recipient and the delivery address to the provider in accordance with Art. 6(1)(b) GDPR. The data are only passed on to the extent that this is necessary for the delivery of the goods. In this case, prior coordination of the delivery date with the provider or delivery notification is not possible.
The consent can be withdrawn at any time with effect for the future vis-à-vis the controller named above or vis-à-vis the provider.
8.6 Use of payment service providers (payment services)
- Apple Pay
If you choose the payment method “Apple Pay” of Apple Distribution International (Apple), Hollyhill Industrial Estate, Hollyhill, Cork, Irland, payment is processed via the “Apple Pay” function of your end device running iOS, watchOS or macOS by debiting a payment card stored with “Apple Pay”. In doing so, Apple Pay uses security functions that are integrated into the hardware and software of your device in order to protect your transactions. To authorise a payment, it is therefore necessary to enter a code previously set by you and to verify by means of the “Face ID” or “Touch ID” function of your end device.
For the purpose of payment processing, the information you provided during the ordering process, together with the information about your order, is passed on to Apple in encrypted form. Apple then encrypts these data again with a developer-specific key before the data are transmitted to the payment service provider of the payment card stored in Apple Pay in order to carry out the payment. The encryption ensures that only the website via which the purchase was made can access the payment data. After the payment has been made, Apple sends your device account number and a transaction-specific, dynamic security code to the originating website to confirm the success of the payment.
If personal data are processed in the course of the transmissions described, the processing is carried out exclusively for the purpose of payment processing in accordance with Art. 6(1)(b) GDPR.
Apple retains anonymised transaction data, including the approximate purchase amount, the approximate date and the approximate time, as well as an indication of whether the transaction was completed successfully. The anonymisation completely excludes any reference to a person. Apple uses the anonymised data to improve “Apple Pay” and other Apple products and services.
If you use Apple Pay on the iPhone or Apple Watch to complete a purchase that you made via Safari on the Mac, the Mac and the authorisation device communicate via an encrypted channel on Apple's servers. Apple does not process or store any of this information in a format by which you can be personally identified. You can deactivate the option of using Apple Pay on your Mac in the settings of your iPhone. Go to “Wallet & Apple Pay” and deactivate “Allow Payments on Mac”.
Further information on data protection at Apple Pay can be found at the following internet address: https://support.apple.com/de-de/HT203027
- Google Pay
If you choose the payment method “Google Pay” of Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Irland (“Google”), payment is processed via the “Google Pay” application of your mobile device running at least Android 4.4 (“KitKat”) and equipped with an NFC function by debiting a payment card stored with Google Pay or a payment system verified there (e.g. PayPal). To authorise a payment via Google Pay of more than €25, your mobile device must first be unlocked using the verification measure set up in each case (such as facial recognition, password, fingerprint or pattern).
For the purpose of payment processing, the information you provided during the ordering process, together with the information about your order, is passed on to Google. Google then transmits your payment information stored in Google Pay to the originating website in the form of a transaction number assigned once only, with which a completed payment is verified. This transaction number does not contain any information about the real payment data of your means of payment stored with Google Pay, but is created and transmitted as a numerical token valid once only. In all transactions via Google Pay, Google acts merely as an intermediary for processing the payment transaction. The transaction is carried out exclusively in the relationship between the user and the originating website by debiting the means of payment stored with Google Pay.
If personal data are processed in the course of the transmissions described, the processing is carried out exclusively for the purpose of payment processing in accordance with Art. 6(1)(b) GDPR.
Google reserves the right to collect, store and evaluate certain transaction-specific information for each transaction made via Google Pay. This includes the date, time and amount of the transaction, merchant location and description, a description of the goods or services purchased provided by the merchant, photos that you have attached to the transaction, the name and e-mail address of the seller and buyer or of the sender and recipient, the payment method used, your description of the reason for the transaction and, where applicable, the offer associated with the transaction.
According to Google, this processing is carried out exclusively in accordance with Art. 6(1)(f) GDPR on the basis of the legitimate interest in proper accounting, the verification of transaction data and the optimisation and functional maintenance of the Google Pay service.
Google also reserves the right to merge the processed transaction data with further information that is collected and stored by Google when other Google services are used.
The terms of use of Google Pay can be found here:
https://payments.google.com/payments/apis-secure/u/0/get_legal_document?ldo=0&ldt=googlepaytos&ldl=de
Further information on data protection at Google Pay can be found at the following internet address:
https://payments.google.com/payments/apis-secure/get_legal_document?ldo=0&ldt=privacynotice&ldl=de
- Klarna
One or more online payment methods of the following provider are available on this website: Klarna Bank AB, Sveavägen 46, 111 34 Stockholm, Schweden
If you select a payment method of the provider in which you pay in advance (such as credit card payment), your payment data provided during the ordering process (including name, address, bank and payment card information, currency and transaction number) as well as information about the content of your order are passed on to the provider in accordance with Art. 6(1)(b) GDPR. In this case, your data are passed on exclusively for the purpose of payment processing with the provider and only to the extent necessary for this.
If you select a payment method in which the provider performs in advance (such as purchase on account, payment by instalments or direct debit), you will also be asked in the ordering process to provide certain personal data (first name and surname, street, house number, postcode, town/city, date of birth, e-mail address, telephone number and, where applicable, data on an alternative means of payment).
In order to safeguard our legitimate interest in establishing the solvency of our customers, we forward these data to the provider in accordance with Art. 6(1)(f) GDPR for the purpose of a credit check. On the basis of the personal data you have provided and further data (such as shopping basket, invoice amount, order history, payment experience), the provider checks whether the payment option you have selected can be granted with regard to the risks of non-payment and/or bad debts.
For the decision in the course of the application check, identity and creditworthiness information from the following credit agencies may also be included, in addition to the provider's internal criteria, in accordance with Art. 6(1)(f) GDPR:
https://cdn.klarna.com/1.0/shared/content/legal/terms/0/de_de/credit_rating_agencies
The credit report may contain probability values (so-called score values). Insofar as score values are included in the result of the credit report, they are based on a scientifically recognised mathematical-statistical procedure. The calculation of the score values includes, among other things but not exclusively, address data.
You can object to this processing of your data at any time by sending a message to us or to the provider. However, the provider may remain entitled to process your personal data if this is necessary for the contractual processing of payments.
- Paypal
One or more online payment methods of the following provider are available on this website: PayPal (Europe) S.a.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxemburg
If you select a payment method of the provider in which you pay in advance, your payment data provided during the ordering process (including name, address, bank and payment card information, currency and transaction number) as well as information about the content of your order are passed on to the provider in accordance with Art. 6(1)(b) GDPR. In this case, your data are passed on exclusively for the purpose of payment processing with the provider and only to the extent necessary for this.
If you select a payment method in which we perform in advance, you will also be asked in the ordering process to provide certain personal data (first name and surname, street, house number, postcode, town/city, date of birth, e-mail address, telephone number and, where applicable, data on an alternative means of payment).
In order to safeguard our legitimate interest in establishing your solvency in such cases, we forward these data to the provider in accordance with Art. 6(1)(f) GDPR for the purpose of a credit check. On the basis of the personal data you have provided and further data (such as shopping basket, invoice amount, order history, payment experience), the provider checks whether the payment option you have selected can be granted with regard to the risks of non-payment and/or bad debts.
The credit report may contain probability values (so-called score values). Insofar as score values are included in the result of the credit report, they are based on a scientifically recognised mathematical-statistical procedure. The calculation of the score values includes, among other things but not exclusively, address data.
You can object to this processing of your data at any time by sending a message to us or to the provider. However, the provider may remain entitled to process your personal data if this is necessary for the contractual processing of payments.
- Paypal Checkout
This website uses PayPal Checkout, an online payment system from PayPal which consists of PayPal's own payment methods and local payment methods of third-party providers.
In the case of payment via PayPal, credit card via PayPal, direct debit via PayPal or – if offered – “Pay Later” via PayPal, we pass on your payment data to PayPal (Europe) S.a.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxemburg (hereinafter “PayPal”) in the course of payment processing. The data are passed on in accordance with Art. 6(1)(b) GDPR and only to the extent that this is necessary for payment processing.
PayPal reserves the right to obtain a credit report for the payment methods credit card via PayPal, direct debit via PayPal or – if offered – “Pay Later” via PayPal. For this purpose, your payment data may be passed on to credit agencies in accordance with Art. 6(1)(f) GDPR on the basis of PayPal's legitimate interest in establishing your solvency. PayPal uses the result of the credit check with regard to the statistical probability of non-payment for the purpose of deciding on the provision of the respective payment method. The credit report may contain probability values (so-called score values). Insofar as score values are included in the result of the credit report, they are based on a scientifically recognised mathematical-statistical procedure. The calculation of the score values includes, among other things but not exclusively, address data. You can object to this processing of your data at any time by sending a message to PayPal. However, PayPal may remain entitled to process your personal data if this is necessary for the contractual processing of payments.
If the PayPal payment method “purchase on account” is available and selected, your payment data are first transmitted to PayPal in order to prepare the payment, whereupon PayPal forwards them to Ratepay GmbH, Franklinstraße 28-29, 10587 Berlin (“Ratepay”) in order to carry out the payment. The legal basis in each case is Art. 6(1)(b) GDPR. In this case, RatePay carries out an identity and credit check in its own name in order to establish solvency in accordance with the principle already mentioned above and passes on your payment data to credit agencies on the basis of the legitimate interest in establishing solvency pursuant to Art. 6(1)(f) GDPR. A list of the credit agencies which Ratepay may use can be found here: https://www.ratepay.com/legal-payment-creditagencies/
If the payment method of a local third-party provider is used, your payment data are first passed on to PayPal in accordance with Art. 6(1)(b) GDPR in order to prepare the payment. Depending on your selection of an available local payment method, PayPal then transmits your payment data to the corresponding provider in accordance with Art. 6(1)(b) GDPR in order to carry out the payment:
- Apple Pay (Apple Distribution International (Apple), Hollyhill Industrial Estate, Hollyhill, Cork, Irland)
- Google Pay (Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Irland)
- iDeal (Currence Holding BV, Beethovenstraat 300 Amsterdam, Niederlande)
- bancontact (Bancontact Payconiq Company, Rue d'Arlon 82, 1040 Brüssel, Belgien)
- blik (Polski Standard Płatności sp. z o.o., ul. Czerniakowska 87A, 00-718 Warschau, Polen)
- eps (PSA Payment Services Austria GmbH, Handelskai 92, Gate 2
1200 Wien, Österreich)
- MyBank (PRETA S.A.S, 40 Rue de Courcelles, F-75008 Paris, Frankreich)
- Przelewy24 (PayPro SA, Kanclerska 15A, 60-326 Poznań, Polen)
For further information on data protection, please refer to PayPal's privacy statement: https://www.paypal.com/de/legalhub/paypal/privacy-full
- Shopify Payments
One or more online payment methods of the following provider are available on this website: Shopify International Limited, Victoria Buildings, 1-2 Haddington Road, Dublin 4, D04 XN32, Irland
If you select a payment method of the provider in which you pay in advance (such as credit card payment), your payment data provided during the ordering process (including name, address, bank and payment card information, currency and transaction number) as well as information about the content of your order are passed on to the provider in accordance with Art. 6(1)(b) GDPR. In this case, your data are passed on exclusively for the purpose of payment processing with the provider and only to the extent necessary for this.
- Stripe
One or more online payment methods of the following provider are available on this website: Stripe Payments Europe Ltd., 1 Grand Canal Street Lower, Grand Canal Dock, Dublin, Irland
If you select a payment method of the provider, your payment data provided during the ordering process (including name, address, bank and payment card information, currency and transaction number) as well as information about the content of your order are passed on to the provider in accordance with Art. 6(1)(b) GDPR. In this case, your data are passed on exclusively for the purpose of payment processing with the provider and only to the extent necessary for this.
8.7 Electronic withdrawal function for distance contracts
Consumers who conclude contracts on this website for which a statutory right of withdrawal exists have the option of declaring the withdrawal via an electronic withdrawal function in accordance with the applicable withdrawal provisions.
When the withdrawal function is used, in addition to details identifying the contract to be withdrawn from, further personal information such as the first name and surname and the e-mail address of the consumer must also be provided or confirmed.
This information is collected and transmitted to us in accordance with Art. 6(1)(b) GDPR and only to the extent that it is necessary for the proper processing of the withdrawal. Likewise on the basis of Art. 6(1)(b) GDPR, the personal data provided are used to confirm receipt of the withdrawal statement by e-mail. A further legal basis for the processing is Art. 6(1)(c) GDPR. We are legally obliged to provide an electronic withdrawal function for consumer distance contracts concluded for consideration.
9) Web analysis services
9.1 Hotjar
This website uses the web analysis service of the following provider: Hotjar Ltd, Level 2, St Julians Business Centre, 3, Elia Zammit Street, St Julians STJ 1000, Malta
With the help of cookies and/or comparable technologies (tracking pixels, web beacons, algorithms for reading out end device and browser information), the service collects and stores pseudonymised visitor data, including information on the end device used such as the IP address and browser information, in order to evaluate them for statistical analyses of usage behaviour on our website and to create pseudonymised usage profiles. Among other things, this makes it possible to evaluate movement patterns (so-called heatmaps), which show the duration of page visits and interactions with page content (e.g. text entries, scrolling, clicks and mouse-overs). As a rule, the pseudonymisation excludes any direct reference to a person. The data are not merged with clear data about you collected in any other way.
All the processing described above, in particular the reading out or storing of information on the end device used, is only carried out if you have given us your express consent to this in accordance with Art. 6(1)(a) GDPR. You can withdraw your consent at any time with effect for the future by deactivating this service in the “cookie consent tool” provided on the website.
We have concluded a data processing agreement with the provider which ensures the protection of our site visitors' data and prohibits unauthorised disclosure to third parties.
9.2 Shopify Analytics
This website uses the web analysis service of the following provider: Shopify International Limited, Victoria Buildings, 2. Etage, 1-2 Haddington Road, Dublin 4, D04 XN32, Irland
Data are also transferred to: Shopify Inc., 150 Elgin St, Ottawa, ON K2P 1L4, Kanada
With the help of cookies and/or comparable technologies (tracking pixels, web beacons, algorithms for reading out end device and browser information), the service collects and stores pseudonymised visitor data, including information on the end device used such as the IP address and browser information, in order to evaluate them for statistical analyses of usage behaviour on our website and to create pseudonymised usage profiles. As a rule, the pseudonymisation excludes any direct reference to a person. The data are not merged with clear data about you collected in any other way.
All the processing described above, in particular the reading out or storing of information on the end device used, is only carried out if you have given us your express consent to this in accordance with Art. 6(1)(a) GDPR. You can withdraw your consent at any time with effect for the future by deactivating this service in the “cookie consent tool” provided on the website.
We have concluded a data processing agreement with the provider which protects the data of our site visitors and prohibits disclosure to third parties.
In the event of data being transferred to Canada, an adequate level of data protection is guaranteed by an adequacy decision of the European Commission.
10) Retargeting/remarketing and conversion tracking
Meta Pixel
Within our online offering, we use the service “Meta Pixel” of the following provider: Meta Platforms Ireland Limited, Merrion Road, Dublin 4, D04 X2K5, Irland (“Meta”)
If a user clicks on an advertisement placed by us on Facebook and/or Instagram, a parameter is added to the URL of our linked page with the help of “Meta Pixel”. After the redirect, this URL parameter is then entered in the user's browser by a cookie which our linked page itself sets.
On the one hand, this enables Meta to determine the visitors to our online offering as a target group for the display of advertisements (so-called “ads”). Accordingly, we use the service in order to display the Facebook and/or Instagram ads placed by us only to those users who have also shown an interest in our online offering or who have certain characteristics (e.g. interests in certain topics or products which are determined on the basis of the websites visited) which we transmit to Meta (so-called “custom audiences”).
On the other hand, the “Meta Pixel” can be used to track whether users were redirected to our website after clicking on an advertisement and which actions they carry out there (so-called “conversion tracking”).
The data collected are anonymous for us, i.e. they do not allow us to draw any conclusions about the identity of the users. However, the data are stored and processed by Meta so that a connection to the respective user profile is possible and Meta can use the data for its own advertising purposes.
All the processing described above, in particular the setting of cookies for reading out information on the end device used, is only carried out if you have given us your express consent to this in accordance with Art. 6(1)(a) GDPR. You can withdraw your consent at any time with effect for the future by deactivating this service in the “cookie consent tool” provided on the website.
We have concluded a data processing agreement with the provider which ensures the protection of our site visitors' data and prohibits unauthorised disclosure to third parties.
The information generated by Meta is usually transferred to a Meta server and stored there; in this context, it may also be transferred to servers of Meta Platforms Inc. in the USA.
For data transfers to the USA, the provider has joined the EU-US Data Privacy Framework, which ensures compliance with the European level of data protection on the basis of an adequacy decision of the European Commission.
11) Site functionalities
11.1 Facebook plugins
Our website uses plugins of the social network of the following provider: Meta Platforms Ireland Ltd., Merrion Road, Dublin 4, D04 X2K5, Irland
These plugins enable direct interactions with content on the social network.
In order to increase the protection of your data when visiting our website, the plugins are initially integrated into the page in a deactivated state by means of a so-called “2-click” or “Shariff” solution.
This integration ensures that, when a page of our website containing such plugins is accessed, no connection is yet established with the provider's servers.
Only when you activate the plugins and thereby give your consent to the data transmission in accordance with Art. 6(1)(a) GDPR does your browser establish a direct connection to the provider's servers. In doing so, irrespective of whether you are logged in to an existing user profile, information about the end device you are using (including your IP address), your browser and your page history is transmitted to the provider to a certain extent and may be further processed there.
If you are logged in to an existing user profile on the provider's social network, information on interactions carried out via the plugins is also published there and displayed to your contacts.
You can withdraw your consent at any time by deactivating the activated plugin by clicking on it again. However, the withdrawal has no effect on the data that have already been transferred to the provider.
Data may also be transferred to: Meta Platforms Inc., USA
We have concluded a data processing agreement with the provider which ensures the protection of our site visitors' data and prohibits unauthorised disclosure to third parties.
For data transfers to the USA, the provider has joined the EU-US Data Privacy Framework, which ensures compliance with the European level of data protection on the basis of an adequacy decision of the European Commission.
11.2 Instagram plugins
Our website uses plugins of the social network of the following provider: Meta Platforms Ireland Ltd., Merrion Road, Dublin 4, D04 X2K5, Irland
These plugins enable direct interactions with content on the social network.
In order to increase the protection of your data when visiting our website, the plugins are initially integrated into the page in a deactivated state by means of a so-called “2-click” or “Shariff” solution.
This integration ensures that, when a page of our website containing such plugins is accessed, no connection is yet established with the provider's servers.
Only when you activate the plugins and thereby give your consent to the data transmission in accordance with Art. 6(1)(a) GDPR does your browser establish a direct connection to the provider's servers. In doing so, irrespective of whether you are logged in to an existing user profile, information about the end device you are using (including your IP address), your browser and your page history is transmitted to the provider to a certain extent and may be further processed there.
If you are logged in to an existing user profile on the provider's social network, information on interactions carried out via the plugins is also published there and displayed to your contacts.
You can withdraw your consent at any time by deactivating the activated plugin by clicking on it again. However, the withdrawal has no effect on the data that have already been transferred to the provider.
Data may also be transferred to: Meta Platforms Inc., USA
We have concluded a data processing agreement with the provider which ensures the protection of our site visitors' data and prohibits unauthorised disclosure to third parties.
For data transfers to the USA, the provider has joined the EU-US Data Privacy Framework, which ensures compliance with the European level of data protection on the basis of an adequacy decision of the European Commission.
11.3 Youtube
This website uses plugins for the display and playback of videos from the following provider: Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Irland
Data may also be transmitted to: Google LLC., USA
When you access a page of our website that contains such a plugin, your browser establishes a direct connection to the provider's servers, at the latest at the time of video playback, in order to load the content. In doing so, certain information, including your IP address, is transmitted to the provider.
If the playback of embedded videos is started via the plugin, the provider also uses cookies to collect information about user behaviour, to compile playback statistics and to prevent abusive behaviour.
If you are logged in to a user account with the provider during your visit to the site, your data are assigned directly to your account when you click on a video. If you do not wish the data to be assigned to your account, you must log out before clicking the play button.
All the aforementioned processing, in particular the setting of cookies for reading out information on the end device used, only takes place if you have given us your express consent to this pursuant to Art. 6(1)(a) GDPR. You can withdraw your consent at any time with effect for the future by deactivating this service via the “cookie consent tool” provided on the website.
For data transfers to the USA, the provider has joined the EU-US Data Privacy Framework, which ensures compliance with the European level of data protection on the basis of an adequacy decision of the European Commission.
11.4 Google Web Fonts
For the uniform display of fonts, this site uses so-called web fonts of the following provider: Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Irland
When you access a page, your browser loads the required web fonts into its browser cache in order to display texts and fonts correctly, and establishes a direct connection to the provider's servers. In doing so, certain browser information, including your IP address, is transmitted to the provider.
Data may also be transmitted to: Google LLC, USA
The processing of personal data in the course of establishing a connection with the provider of the fonts is only carried out if you have given us your express consent to this in accordance with Art. 6(1)(a) GDPR. You can withdraw your consent at any time with effect for the future by deactivating this service via the “cookie consent tool” provided on the website. If your browser does not support web fonts, a standard font from your computer will be used.
For data transfers to the USA, the provider has joined the EU-US Data Privacy Framework, which ensures compliance with the European level of data protection on the basis of an adequacy decision of the European Commission.
Further information on Google's privacy provisions can be found here: https://business.safety.google/intl/de/privacy/
11.5 - hCaptcha
On this website, we use the CAPTCHA service of the following provider: Intuition Machines, Inc., 1065 SW 8th St #704, Miami, FL 33130, USA
The service checks whether an entry is made by a natural person or abusively by machine and automated processing, and blocks spam, DDoS attacks and similar automated malicious access. In order to ensure that an action is carried out by a human being and not by an automated bot, the provider collects the IP address of the end device used, identification data of the browser and operating system type used, and the date and duration of the visit, and transmits these to the provider's servers for evaluation.
The legal basis is our legitimate interest in establishing individual personal responsibility on the internet and in preventing misuse and spam pursuant to Art. 6(1)(f) GDPR.
We have concluded a data processing agreement with the provider which ensures the protection of our site visitors' data and prohibits unauthorised disclosure to third parties.
For data transfers to the USA, the provider has joined the EU-US Data Privacy Framework, which ensures compliance with the European level of data protection on the basis of an adequacy decision of the European Commission.
12) Tools and miscellaneous
Cookie consent tool
This website uses a so-called “cookie consent tool” to obtain effective user consent for cookies and cookie-based applications that require consent. The “cookie consent tool” is displayed to users when they access the site in the form of an interactive user interface on which consent for certain cookies and/or cookie-based applications can be given by ticking boxes. Through the use of the tool, all cookies/services requiring consent are only loaded if the respective user gives the corresponding consent by ticking the boxes. This ensures that such cookies are only set on the respective end device of the user if consent has been given.
The tool sets technically necessary cookies in order to store your cookie preferences. As a rule, personal user data are not processed in this context.
If, in individual cases, personal data (such as the IP address) are nevertheless processed for the purpose of storing, assigning or logging cookie settings, this is done in accordance with Art. 6(1)(f) GDPR on the basis of our legitimate interest in legally compliant, user-specific and user-friendly consent management for cookies and thus in a legally compliant design of our website.
A further legal basis for the processing is Art. 6(1)(c) GDPR. As controller, we are subject to the legal obligation to make the use of technically non-essential cookies dependent on the respective user's consent.
Where necessary, we have concluded a data processing agreement with the provider which ensures the protection of our site visitors' data and prohibits unauthorised disclosure to third parties.
Further information on the operator and the setting options of the cookie consent tool can be found directly in the corresponding user interface on our website.
13) Rights of the data subject
13.1 The applicable data protection law grants you the following data subject rights (rights of access and intervention) vis-à-vis the controller with regard to the processing of your personal data, whereby reference is made to the stated legal basis for the respective conditions of exercise:
- Right of access pursuant to Art. 15 GDPR;
- Right to rectification pursuant to Art. 16 GDPR;
- Right to erasure pursuant to Art. 17 GDPR;
- Right to restriction of processing pursuant to Art. 18 GDPR;
- Right to notification pursuant to Art. 19 GDPR;
- Right to data portability pursuant to Art. 20 GDPR;
- Right to withdraw consent given pursuant to Art. 7(3) GDPR;
- Right to lodge a complaint pursuant to Art. 77 GDPR.
13.2 RIGHT TO OBJECT
IF, WITHIN THE FRAMEWORK OF A BALANCING OF INTERESTS, WE PROCESS YOUR PERSONAL DATA ON THE BASIS OF OUR OVERRIDING LEGITIMATE INTEREST, YOU HAVE THE RIGHT TO OBJECT TO THIS PROCESSING AT ANY TIME, WITH EFFECT FOR THE FUTURE, ON GROUNDS RELATING TO YOUR PARTICULAR SITUATION.
IF YOU EXERCISE YOUR RIGHT TO OBJECT, WE WILL STOP PROCESSING THE DATA CONCERNED. HOWEVER, WE RESERVE THE RIGHT TO CONTINUE PROCESSING IF WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR THE PROCESSING WHICH OVERRIDE YOUR INTERESTS, FUNDAMENTAL RIGHTS AND FREEDOMS, OR IF THE PROCESSING SERVES THE ESTABLISHMENT, EXERCISE OR DEFENCE OF LEGAL CLAIMS.
IF YOUR PERSONAL DATA ARE PROCESSED BY US FOR DIRECT MARKETING PURPOSES, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF PERSONAL DATA CONCERNING YOU FOR THE PURPOSE OF SUCH MARKETING. YOU CAN EXERCISE THE OBJECTION AS DESCRIBED ABOVE.
IF YOU EXERCISE YOUR RIGHT TO OBJECT, WE WILL STOP PROCESSING THE DATA CONCERNED FOR DIRECT MARKETING PURPOSES.
14) Duration of storage of personal data
The duration of the storage of personal data is determined on the basis of the respective legal basis, the purpose of the processing and – where relevant – additionally on the basis of the respective statutory retention period (e.g. retention periods under commercial and tax law).
When personal data are processed on the basis of express consent pursuant to Art. 6(1)(a) GDPR, the data concerned are stored until you withdraw your consent.
If there are statutory retention periods for data which are processed within the framework of contractual or quasi-contractual obligations on the basis of Art. 6(1)(b) GDPR, these data are routinely deleted after expiry of the retention periods, provided that they are no longer required for the performance of a contract or for the initiation of a contract and/or there is no continuing legitimate interest on our part in further storage.
When personal data are processed on the basis of Art. 6(1)(f) GDPR, these data are stored until you exercise your right to object pursuant to Art. 21(1) GDPR, unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing serves the establishment, exercise or defence of legal claims.
When personal data are processed for the purpose of direct marketing on the basis of Art. 6(1)(f) GDPR, these data are stored until you exercise your right to object pursuant to Art. 21(2) GDPR.
Unless otherwise stated in the other information in this policy on specific processing situations, stored personal data are otherwise deleted when they are no longer necessary for the purposes for which they were collected or otherwise processed.
